Yeah, I can understand that. But when people have little idea what things are really like it really is unavoidable because there's not much else that can be put in it's place. It is one of the downsides when the app process is utterly out of sight. All that can be really done is just try and make things transparent/explain things so people know how it works here.

For what it's worth, I do appreciate both mod and app teams putting up with the flailing over this and being willing to listen.